- Mayrhofner Bergbahnen
- Mountain experience summer
- Mountain experience winter
Dear winter sport enthusiasts!
The last months have been shaped by big changes - COVID-19 affects our lives everywhere in the world. Safety and the personal health of each individual is the utmost priority and the focus of attention for our cable car companies. We build on the regulations of the Austrian Federal Government, which provide for a range of measures to protect all guests and employees.
According to the third COVID-19 Emergency Measures Decree, which came into effect on 25 January, the following safety measures must be implemented by cable car companies:
Everyone must stay at least two meters apart in cable cars. Public transport regulations also continue to apply for cable cars, including the exemption that “an exception to the rule can be made if the two-meter safety distance cannot be maintained due to the number of passengers or when entering/exiting the cabin.” The cable car companies must ensure that their guests maintain the safety distance whenever possible, such as when queuing at turnstiles, cash desks, toilets, etc. We comply with this requirement through the use of informational signs, pictograms, streamers, barriers, security staff, and other suitable measures.
Exceptions can be made whenever the required safety distance of at least two meters cannot be maintained in entrance and exit areas of facilities (turnstiles, magic carpets, doors) and in cable cars due to structural reasons. This exemption also applies to chairlifts and drag lifts. Capacity restrictions remain in place. The number of people permitted in closed or coverable vehicles (gondolas, cable car cabins, chairlifts with weather-protection bubbles) is limited to 50% of the transport capacity of the respective vehicle. This does not apply when people from the same household are the only ones being transported. The regulations regarding FFP2 masks remain as well. In other words, in closed or coverable vehicles (gondolas, cable car cabins, or chairlifts with weather-protection bubbles) as well as in enclosed entrance areas of ropeways and cog railways, a respiratory mask of protection class FFP2 (an FFP2 mask) without an exhalation valve, or a mask of an equivalent or higher standard, must be worn.
This means that
• You do not have to wear an FFP2 mask while traveling in drag lifts and chairlifts that do not have weather-protection bubbles. You must, however, keep your mouth and nose covered.
• You do not have to wear an FFP2 mask when queuing in outdoor areas. You must, however, keep your mouth and nose covered. Queuing areas that are covered but open at the sides are not considered enclosed areas.
• In general, children up to age 6 are not required to keep their mouth and nose covered.
• Children up to age 14 are not required to wear an FFP2 mask. They must, however, keep their mouth and nose covered.
• Even those who are from the same household must wear an FFP2 mask when traveling in closed cabins/gondolas or chairlifts with weather-protection bubbles.
In compliance with the currently valid regulations and additional safety measures, we are firmly convinced that, as long as you remain a safe distance away from others, you can have a relaxing and safe time in winter in the Zillertal Valley!
Wear a mouth and nose protection (MNP)
Please always carry a mouth and nose protection with you and use it if the prescribed minimum distance to other people cannot be maintained.
In the following areas wearing an MNP (protective mask, hose scarf, multifunctional cloth, ...) is mandatory:
Keep your distance
Please remain a sufficient distance away from others. Whenever possible, maintain the minimum distance in the cable car cabins as well.
Whenever possible, please open the windows of the cable car cabins during the ride.
Pay attention to hand hygiene
Please observe the general rules of hygiene and wash your hands regularly. Disinfectant dispensers are available in the cable car stations in the indoor area.
Dispose of used protective masks
Please dispose of your used protective mask or tissues properly rather than leaving them in the cable car cabins. Waste bins are available in the station areas.
Please follow the general behaviour recommendations and also the instructions of our employees, especially with regard to the hygiene regulations.
Cashless payment or even better - buy your ski ticket online
If possible, make use of the cashless payment option or buy your ski ticket directly at the online shop.
Head for the slopes only if you are healthy
If you exhibit any symptoms that could indicate a possible Covid-19 infection (such as fever, cough, sore throat, or loss of taste/smell), please stay in your accommodation and immediately contact the reception desk of your accommodation or a doctor.
Please act responsibly to protect your own health as well as that of others.
Food and beverage on the mountain
The mountain restaurants will remain closed until further notice. If necessary, please bring your own food and drinks. Please don’t leave any garbage behind or dispose in provided trash cans.
Due to the ban on entering mountain restaurants, toilets are only available in the area of the cable car stations. Please inform yourself on site about the current situation.
Please observe and follow our Covid-19 Code of Conduct and enjoy your winter holiday in the Zillertal ski areas!
We are constantly evaluating the situation and reserve the right to modify our Code of Conduct according to any changes in legal or regulatory requirements.
(Last updated: February 2021)
In addition, you will find below information sheets from the Austrian Chamber of Commerce /
Association of Cable Cars regarding the currently applicable protective measures:
By taking just a few simple measures, you can help protect yourself and others. Thank you!